How long will my first visit be?
You can expect to be at the office from 60 to 90 minutes on your first visit. You will undergo a comprehensive evaluation so we can establish an appropriate treatment plan. Please arrive at least 15 minutes before your appointment to discuss insurance and billing procedures with our front office staff and complete your new patient paperwork.
Do I have to see my doctor before coming for physical therapy?
A physical therapist can evaluate you and give you insight into possible biomechanical causes for your condition. If you continue to be seen after 30 days or 10 visits you are then required to see your physician. Please contact your insurance carrier as they may not cover services without a prescription.
What do I need to bring with me?
You should bring in your prescription from your doctor, your insurance information including your card as well as a photo ID. In addition, please wear clothing that allows access to the affected area and you are comfortable exercising in. We do have gowns available for all patients during treatment in the office.
How long will my regular appointments be?
Depending on the type of treatment you have been referred for, your regular appointments will last approximately 60 minutes. Your initial evaluation will be approximately an hour and twenty minutes.
How often will I have therapy sessions?
A treatment program typically consists of two to four sessions per week. Your therapist will advise you on the frequency with which you should come in each week based on your initial evaluation and prescription from your doctor.
How do I schedule follow-up appointments?
Appointments are made with our front office staff at the end of your visit, or by phone. Please do not use email for appointments. All appointments must be made in advance.
Who will be involved in my physical therapy?
Physical therapy services are directed by licensed physical therapists. Your specialized treatment program will involve a team approach, consisting of skilled physical therapists and physical therapist assistants.
Will my insurance cover the costs of my treatment?
Physical therapy benefits will be verified prior to your first appointment. Our front office staff will outline your benefits when you arrive, as per your insurance contract. Co-pay and deductible amounts are paid at the time of service.
What should I do if I am unable to make my appointment?
In order to accommodate each patient’s schedule, reserving time slots for treatments is very important to operate our facilities efficiently. Canceling an appointment at the last minute or failing to come in for a session limits our ability to meet the scheduling needs of our other patients. Therefore, we request that all cancellations be made at least 24 hours in advance of an appointment.
Will my doctor be kept updated on my treatments and progress?
A copy of your initial evaluation will be sent to your referring physician, along with regular progress notes to keep your physician updated on your progress and current functional status. Communication with all parties is an important component of your treatment program.
What will happen when I am discharged?
Upon discharge, you will be adequately prepared to leave physical therapy, and your home exercise program will be updated accordingly. You may contact your physical therapist anytime with questions or concerns. Our ZZ Fitness program is a great option to continue to meet your fitness needs. See our services page for more information.